![]() If this happens often, then the other person feels your distance, lack of interest, and withdrawal from the conversation, which may lead to miscommunication and relationship problems. We are passively perceiving the sound of their words as a background noise, while our mind is busy focusing on something else. We can hear the other person, but we are not truly listening to them. When the mind starts to wander, our ears continue to work. There are so many things that occupy our mental space when we should pay close attention and be fully immersed in a conversation. For example, sometimes we begin to drift off during a conversation, become overwhelmed, or think about how we want to respond. Hearing is something we can do passively, as it is an involuntary, natural process. Listening to someone requires you to be an active and mindful participant in the communication who is present and puts in some additional effort to make a conversation valuable and meaningful. It’s a good way to confirm that you are listening and also provides an opportunity to ask more questions (if needed).īy following these 5 steps, you’ll get far better results during most any conversation.In everyday communication, we usually use the terms “hearing” and “listening” interchangeably, but how many times have you heard someone say: “Do you even listen to what I’m saying” or “You’re hearing, but you aren’t listening to me”? While there are some similarities between the two terms, there are also some very important differences. Repeating, in your own words, what someone has told you. It’s good practice to occasionally summarize others’ comments. Even if you are on a conference call, a change in someone’s voice may be a clear indicator that you may need to go back to step #1 and start again. #4 Pay attention to their (and your) body language and toneĪctive listeners observe others’ body language and tone. When speaking to someone, slow down, and ease into the conversation. When we listen, and gather as much information as possible, we can move things forward much more easily.Ĭommunication doesn’t need to be quick and run at high speed. This means to try to focus on questions that require people to elaborate. Instead, try asking open ended questions that require a response. Avoid asking questions that are a ‘yes’yes or ‘no’no answer. When you’re interested in listening and learning more, rather than formulating your own response. being a passive listener, you are ready to learn how to be a better active listener.Īn active listener needs to be curious and ask questions to understand what is being said. Now that you understand the difference between listening and hearing, as well as the difference between being an active listener vs. ![]() How you can be better at active listening Passive listening is a listener who isn’t trying to contribute to a conversation. Active listening/curious learning is a way of listening to someone else and improve on mutual understanding. passive.Īctive listening is what the Institute for Health and Human Potential refers to as: curious learning. When communicating, there are two terms experts may use: active vs. When it comes to listening, we can break it down a bit further. Let’s dig a bit deeper on the difference between listening and hearing Listening on the other hand means to pay attention to sound to hear something with intention and to give consideration. We’ll go over some of the key differences, and we’ll share tips on how to improve your active listening skills. You can also hear a person speaking to you, but did you know that although you can hear them speaking, you may not be listening to them. You can hear birds singing and you can hear water trickling from a stream. While hearing and listening may seem like they serve the same purpose, the difference between the two is fairly significant. ![]() What they really are referring to is their ability to hear. If you ask most people if they are good listeners, they will confirm that they listen to everyone.
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